Vol. 9, 2024
Biomedicine
BURNOUT SYNDROME AMONG MEDICAL STAFF IN THE DISTRICT OF BOR
Goran Golubović, Marija Živanović, Dragan Radosavljević, Jagoda Nikolić, Christos Alexopoulos, Nemanja Nenezić, Jasmina Jovanović Mirković
Pages: 102-108
DOI: 10.37392/RapProc.2024.20
Abstract | References | Full Text (PDF)
Introduction.
Stress is any abnormal reaction of the human organism that manifests itself
in psychological and physical symptoms and behavioral responses due to
attempts to adapt the organism to a sudden, unpleasant influence. It is
assumed that stress is a functional state of disturbed equilibrium of the
organism and a short-term psychophysiological state that occurs in response
to external and internal factors. Occupational stress is often experienced
by professionals in certain professions, including healthcare workers.
Burnout is a state of excessive stress and a complex human response to
long-term exposure to stress. The signs are similar to stress, but burnout
also includes emotional exhaustion and an increasingly negative attitude
towards work and even life.
The research aims
to determine the current intensity of burnout among healthcare workers.
Research methodology.
A modified questionnaire on burnout among healthcare workers and a
questionnaire on socio-demographic data specifically designed for this
research were used for the study. Data processing included descriptive
statistics and hypothesis tests.
The results of the study
show that there is no statistically significant difference between the
manifestation of stress in the basic group of respondents (emergency medical
service) and the control groups (general practice service, pediatric
pharmacy). Such a result contradicts many other studies from the literature
(American Medical Association). When interpreting the results obtained, we
believe that the reason for this could be the size of the sample, as well as
the fact that a larger area (Timočka Krajina) was covered. Likely, we would
then find a difference in work stress in the EMS and control groups. Burnout
syndrome in primary care in Bor is more pronounced than we predicted. We had
expected burnout syndrome to be more pronounced in the ambulance service
than in the pediatric and general medical service.
Conclusion.
The statistically processed results of our study show that healthcare staff
in primary care are exposed to an approximate level of stress, regardless of
where they work or what function they perform. With combined efforts and
support, we can overcome the challenges and create a working environment
that promotes our well-being and enjoyment of our daily work.
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